Floor Service Team Member

Please note, job adverts may close before the closing date due to high volumes of applications. We advise sending your application through to your advisor as soon as possible to avoid disappointment.

If you are already registered, contact your Southwark Works adviser to apply for this job.

About the role
We’re looking for friendly and enthusiastic Floor Service Team Members to join the team at Blend.

You’ll help create a welcoming experience for customers, keep the venue clean and tidy, and support the team to deliver a high standard of service throughout each shift. Full training will be provided.

What you’ll be doing

• Welcome customers and provide friendly, helpful service
• Take and respond to customer orders and queries
• Keep tables and customer areas clean, tidy and ready for new guests
• Clear and reset tables promptly
• Keep floors and external areas clean and presentable
• Make sure menus, cutlery and napkins are available and in good condition
• Keep clearing stations tidy and free from litter
• Support the wider team during busy periods
• Be aware of promotions, events and new products
• Respond positively to customer feedback and pass complaints to the management team
• Follow Blend’s health, safety, cleanliness and company procedures
• Carry out other reasonable tasks as requested by the management team

About you
We’re looking for someone who:

• Has a friendly and positive attitude
• Enjoys providing good customer service
• Can communicate confidently in spoken English
• Can remain calm and helpful in a fast-paced environment
• Can manage their time and prioritise tasks
• Is reliable, honest, trustworthy and respectful
• Works well as part of a team
• Takes pride in cleanliness and presentation
• Is open to feedback and willing to learn
• Has basic computer skills

Essential requirements
You must:

• Have the right to work in the UK
• Have a UK bank account
• Live within a reasonable travelling distance of the workplace
• Be able to confidently communicate in spoken English, including discussing food allergen requirements
• Have basic computer literacy

Full training will be provided, so you don’t need to know everything from day one. We’re looking for someone with the right attitude who is keen to learn and be part of the team.

Application process: Contact your advisor to check you meet the requirements of the role. If suitable, they will ask you to complete and send the a cover letter and tailored CV for this position. 

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