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Care Worker

Reference number: SW-014304
  • Salary: Competitive
  • Job Type: Jobs
  • Employer: City & County Health Care Group
  • Location: London
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1. Job Purpose
Our aim is to provide flexible, community-based care support of the highest standard that promotes independence, dignity and choice for our service users.
Care workers help people with all sorts of practical tasks including shopping, housework, laundry and even personal admin. In most cases, though, care workers largely support people with their personal care needs.
Personal care is intimate support that will mean helping a person to wash or dress, use the toilet or prepare meals. It could also involve helping someone to take medicines or manage incontinence.
This position is subject to an enhanced level criminal records check.

2. Relationships

Internal and Management
As a care worker you will be part of a wider team and will have a Branch Manager, Supervisor and Care Co-ordinator who you will be responsible to. You will also have contact from Senior Managers and operational support colleagues such as learning and development, HR, business support.


You will have regular contact with other people outside of City and County Healthcare group such as service user’s families and friends and other professionals, such as Social Workers, healthcare professionals, occupational therapists etc. At all times you will be an ambassador for City and County Health Care Group.

3. Key Duties/Responsibilities

Duties and responsibilities may be varied and will be dependent on an individual’s care plan.

3.1 Personal care may be delivered at any time of the night or day and may include (but it not necessarily limited to):

  • Washing the hands and face and may include washing the body (including intimate areas)
  • Washing and styling the hair
  • Assistance with make-up and personal grooming
  • Shaving
  • Brushing the teeth and caring for dentures
  • Cleaning of and assistance with glasses or contact lenses
  • Assisting in or out of bed
  • Assisting to dress or undress
  • Assisting to prepare meals
  • Support to eat or drink
  • Assisting to use the toilet or a commode
  • Assisting to management continence
  • Monitoring skin condition (e.g. pressure sores)
  • Assisting in moving from one position to another
  • Assisting to use aids to daily living and rehabilitation
  • Support with exercise (including rehabilitation exercises)
  • Use and care of hearing aids
  • Use and care of prosthetics, callipers etc.
  • Night sitting
  • Day sitting

3.2 Practical Support covering a broad range of tasks, usually during the day but may be required at other times:

  • Washing up
  • Managing food and household stocks (e.g. rotating food in fridge)
  • Domestic cleaning (including vacuuming, dusting, polishing, cleaning bathrooms, kitchens etc.)
  • Making and changing beds
  • Clearing out refuse (including recycling)
  • Laundry and ironing
  • Management of thermostats, heating etc.
  • Shopping
  • Support with household management and personal finances (budgeting, bills etc.)
  • Support with maintaining personal relationships (e.g. birthdays, anniversaries, entertaining visitors)
  • Escorting on activities outside the home.

3.3 Health-related tasks may be required at any time day or night:

  • Administration of medicines (and appropriate recording and reporting thereof)
  • Catheter care
  • Stoma care
  • Bowel care
  • Use of eye drops
  • Application of ointments

Cutting of toe-nails/podiatry.

3.4 Specialist support includes a range of services including providing support to:

  • People with mental health needs
  • People with learning disabilities
  • People with dementia
  • People with physical disabilities
  • Disabled parents
  • People who are terminally ill or at the end of life.

3.5 Business support systems you will have responsibility for using and updating our systems such as:

  • Updating service user notes on our digital system
  • Sharing service user information with branch via our digital system
  • Completing e-learning via our learning platform

The company reserves the right to amend the Job Description in line with changing needs of the business and expects employees to reasonably perform other duties which are commensurate with the role.

To apply, send your CV to Andreia at

Date posted: 24/08/2023

If you are a Southwark resident and would like help in applying for this job, or one that suits you, please register your interest below.

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