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Head Host / Hostess

Reference number: SW-012082
  • Salary: Competitive
  • Job Type: Jobs
  • Employer: The Hoxton
  • Location: London
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The Hoxton Southwark are looking for a Head Host / Hostess with personality, style and charisma who loves to have fun, wants to personally develop and progress their career while being part of our team at the stunning 14th floor restaurant, bar and terrace – Seabird.

Seabird is a one-of-the-kind offering within The Hoxton group of hotels. Developed with the award-winning New York Restaurant team – Maison Premiere, Seabird is all about an experience of highquality service while feeling like you’ve been transported to an area of San Sebastian come exclusive beach club vibe.
Guests can enjoy a fresh seafood-focused menu and a raw bar boasting London’s longest oyster list, indulging in the phenomenal cocktail and champagne list while taking in incredible 360 views of the city.

What you’ll do…
• Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests
• Take reservations over the phone, embrace the team and occasionally help out the team on the floor
• Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded

What we’re looking for…
• Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after
• Individuals. You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get stuff done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you?
• Competitive package
• A health cash plan to claim money back and get access to lots of ways tov support your physical & mental wellbeing
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time

Please email Andreia for more info at

Date posted: 05/01/2023

If you are a Southwark resident and would like help in applying for this job, or one that suits you, please register your interest below.

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