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Customer Assistant-Home delivery

Reference number: SW-000914
  • Salary: Competitive
  • Job Type: Part-time
  • Employer: Morrisons
  • Location: Southwark

We’re recruiting for Customer Assistants as part of our Pick and Pack service. You’ll work as part of our Home Delivery team picking customer orders that have come via our 3rd party providers. It’s super speedy, but important that our customer assistants pick and pack to the highest of standards

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Reporting into the Home Delivery Manager you will also be responsible for: 

  • Providing excellent service for customers by ensuring products select meet all the required criteria i.e. substitutes, date codes, product quality
  • Ensuring our products are pack correctly so the product reaches the customer in the best condition
  • Ensuring store based customer service standards are maintained
  • Communicating effectively with store colleagues to ensure product availability for all customers
  • Work with other colleagues and managers to deliver the company’s plan
  • Follow written and verbal instructions
  • Follow all cash and product handling policy and procedures
  • Comply with all policies and procedures in relation to restricted products
  • Ensure all policies, procedures and legal obligations are followed as specified by the company

About You 

As well as being able to work at pace, our Home Delivery Customer Assistants also need: 

  • To be able to care about customers and is always helpful
  • To be a good team player
  • To be able to offer support to colleagues
  • Have enthusiasm and commitment to delivering the plan
  • Is able to work using own initiative

In return for your hard work, we offer very competitive pay rates, 6 weeks holiday (including bank holidays) and many benefits including a discount card for you and 2 more for friends or family members giving you 10% off your shopping in Morrisons. We also offer company share options, Retirement Saver, Free Life Assurance and much more. 

Date posted: 30/10/2020

Originally found on: Indeed

If you are a Southwark resident and would like help in applying for this job, or one that suits you, please register your interest below.

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