Closing date: 20240621
Reference number: SW-017508
  • Salary: £12.00 - £13.00 per hour
  • Job Type: Full-time
  • Employer: Blank street Coffee
  • Location: Multiple locations
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Blank Street originated in an effort to change the specialty coffee status quo. Starting with small-format shops and continuing with a limited menu and top-of-the-line tech, we’ve always been focused on simplifying the coffee experience. 

Love coffee and customer service? Keep reading.

What’s Brewing…

Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.

Who you are:

  • A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
  • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
  • Passionate about creating delicious coffee and other cafe beverages
  • A strong independent problem solver with proven multi-tasking and communication skills
  • Someone who is curious, adaptable and always willing to learn
  • Comfortable working in a team or independently
  • Comfortable maintaining store safety

What you’ll own:

  • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
  • Work within a world-class coffee program using the best coffee equipment (the Eversys cameos and shot masters) and products in the industry to prepare the tastiest drinks
  • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
  • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
  • Adhere to Health and Safety Regulations and Food Safety Standards at all times
  • Full and complete knowledge and adherence to all product, service and brand training playbooks
  • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base


  • Experience in the customer service or hospitality industry
  • Availability that meets the needs of our cafes
  • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Weekend and holiday availability preferred
  • You must be authorised to work in the UK


  • £12.00 – £13.00 per hour
  • Industry-leading pay, bi-weekly payments, pension scheme
  • Barista training program and exciting growth opportunities
  • Unlimited drinks and free food – when on shift
  • 50% off all drinks and food – when you are off your shift
  • Great work-life balance
  • Referral incentive scheme – £250 when you refer a friend

To apply, contact your Southwark Works adviser.  If you live in Southwark and don’t have an Adviser, please complete the form below and someone will contact you.

Closing date: 21/06/2024

If you are a Southwark resident and would like help in applying for this job, or one that suits you, please register your interest below.

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