AEB Co-ordinator position

Supports the AEB Client Co-ordinator, AEB Manager and Tutor/Assessors to administer AEB qualifications and support clients and learners with general queries. The role is to ensure that all the paperwork is of a high standard, liaise with funding providers and to ensure quality processes and procedures are maintained at all times and the funding paperwork is submitted correctly.

Principle duties and responsibilities:

• Pre-enrolment checks to ensure that the learner meets the required funding criteria
• Process Enrolment paperwork following the internal procedures and guidelines
• Attend onsite Induction and support the learners with enrolment paperwork
• To undertake an additional enrolment procedures required by our funding providers
• Support the Assessors with administrative duties and learner information.
• Quality checking paperwork meets funding providers requirements
• Updating and maintaining the relevant information on to our internal client and learner systems.
• Support the Assessors/Tutors in preparing AEB induction paperwork
• Tracking certificates and ensuring that they are received in a timely manner.
• Answering telephone queries for new and existing AEB customers
• Assist in the preparation and organising of promotional material or events
• All related administrative tasks including scanning, posting and delivering the paperwork to external providers
• To actively participate in team meetings, reviews, and relevant training and development

• To carry out any other duties that are within the employee’s skills and abilities wherever reasonably instructed

Desired Skills and Experience

• Attention to detail and accuracy are required
• Working experience of planning and implementing administrative systems to ensure an organisation and efficiency
• Good computer skills (MS Office)
• Well-organized and responsible with an aptitude in problem-solving
• Ability to use own initiative and work independently if required.
• Excellent verbal and written communication skills
• A team player with high level of dedication

axQualifications

• Level 2 Functional Skills in English and Maths or equivalent

NVQ in Administration or willingness to work towards

Please email an up-to-date CV to Kerry@southwarkworks.org.uk