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Commercial Service Administrator

Reference number: SW-003924
  • Salary: £22,000 starting salary 
  • Job Type: Full-time
  • Employer: Smith & Byford
  • Location: Peckham

Smith & Byford was established in 1966 and now employ over 400 members of staff, yet remain a family run business, with strong family values.  Looking for a Commercial Service Administrator within the Commercial Service Department

This role is for a full-time position within our Commercial Service Department. The successful candidate will be based at our Peckham office. As part of this role your main duties and responsibilities will include: 

  • Communicate effectively and in a timely manner with customers and sub-contractors; ensuring all queries are responded to effectively 
  • Work with the team ensuring service engineer scheduling, programming and booking in of work is priority, ensuring all appointments adhere to diary deadlines 
  • Extracting, updating and inserting information into our in-house IT System – SABRE as necessary 
  • Distribution of documentation as per client’s requirements 
  • Engineer’s timesheet control and clearing which is to be done on a daily basis,  including electronic expenses 
  • Supplier/Sub-contractor – placing orders, checking purchase invoices to authorise payment, process sub-contractor reports 
  • Client / internal invoicing 
  • Checking and follow up action on out of hours calls on a daily basis. 
  • Quotations between £300 and £3,000 (depending on experience) 
  • Daily/weekly and monthly Preparation of invoices for accounts 
  • Return of incorrect/damaged goods to suppliers 
  • Arrange and co-ordinate weekend working 
  • Complete any other associated task requested by the management 
  • Additional ad-hoc duties 
  • Enviable reputation for high staff retention rates 
  • Role specific training and development 
  • Equal opportunities employer, with a culture to promote from within 
  • Mental Health awareness and resources 
  • We provide fruit each day and promote cycle schemes to encourage healthier lifestyles 
  • Yearly annual leave increase after 5 years of service 
  • Open door policy 
  • London Living Wage employer 
  • Members of the 5% club 

To apply: Please send me a copy of your updated CV to 


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Date posted: 23/04/2021

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